T.A.O. Bangkok Corporation provided the training on Corrective and Preventive Actions (CAPA) for employees.

The training was divided into 2 parts.

Part One – Investigate and Research the problem and identify the root cause. The trainee needs to identify and analyze the root cause of this problem and find the way out and to prevent the issue from recurrence.

Part Two – Corrective and Preventive actions to conform with the causes of the problem.

(CAR: Corrective Action Request is the action to eliminate the cause of a non-conformity and to prevent recurrence.)

(PAR: Preventive Action Request is the action to eliminate the cause of a potential non-conformity or other potential undesirable situation.)

The trainees had learnt how to analyze the problem with the existed information or the non-conformity against the quality management systems. Therefore, the trainees understood the situation and then was able to considerately examine the cause of problem in a right way and to record the corrective and preventive actions effectively. There were totally 31 representatives from each department, who accounted for the quality management system ISO9001:2015 joined this training.

The speaker who shared the knowledge was Mr. Nukul Tanuanram, the Consultant of International Organization Standard: ISO) from FM Master Co., Ltd. at T.A.O. Bangkok Corporation Ltd.